Jeff Bezos

" We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better."
- Jeff Bezos

When it’s not enough to have ‘just ok’ technology support move to Mad River Systems.

We offer managed technology programs for your organization, home office, or residence. Partnering with Mad River Systems to manage your technology will enable your management and teams to focus their time and resources in your products and services, not laptop and desktop support.

Mad River Systems provides a number of services bundled into packages. If you do not see something you are looking for please bring it up. We will likely do it as well.

  • Desktop & Laptop Support Solutions
  • CTO Services
  • Server Support Solutions
  • Hosting Services
  • Infrastructure Support Solutions
  • Ad-Hoc Services
  • On-Demand IT Monitoring

By harnessing the power of automation previously only seen in larger organizations, we provide technical support service in the small business market as a monthly flat fee service.


Basic Support

  • All services during business hours 8am-6pm EST

Premium Support

  • All services 24 hours, 7 days a week

Professional Support

  • All services 24 hours, 7 days a week
  • On-site Support when all remote support options exhausted

Executive Support

  • All Services 24 hours, 7 days a week
  • On-site Support when all remote support options exhausted
  • We will maintain a physical spare of your device offsite including data synchronization, and will bring it to you if you suffer a catastrophic failure